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1. Is the Keyboard locked during the boot process?
Help! I cannot access my keyboard at all!
If that is the case, I recommend:
1-1. Use a USB keyboard to connect the USB port on the motherboard. Try again after restarting the computer.
1-2. You can try another working USB keyboard by plugging it into the USB ports located on the motherboard. Restart your computer and try again.
1-3. You can try another working PS/2 keyboard. Restart the computer and try again.
1-4. You can replace your PS/2 Keyboard with a USB keyboard and restart your computer to try again.
1-5. If all else fails, disconnect the keyboard and turn off the computer by pressing the power button. Once the computer is turned off, connect the keyboard to the computer again and then restart it.
Are you still having trouble? You can continue flashing your bios by going to the “I need flash my bios” section.
2. Is your computer freezing at bios?
My computer is frozen !
2-1. Remove all removable hard drives, USB devices and printers from your computer. Start the computer again. Step 2: If you don’t get any results, continue to step 2.
2-2. Please tap the key to access your bios settings. When you are in bios, ensure that your hard drive and memory (if applicable) are being detected. If the unit isn’t being detected, re-seal or replace it. Step 2: If you still don’t get a result, continue to step 2.
2-3. If your hardware is being detected OK while you are looking at bios, please reset bios to its default settings by clicking “save and exit”. After the computer restarts, you can view the operating system loading page. Step 2: If there is no result, continue to step 2.
2-4. Remove all memory modules (usually located closest to the CPU) from the computer and then disconnect all hard drives. Disconnect any AGP or PCI add-on cards, and then restart your computer. If the message “operating system unavailable” or something similar appears, it means that progress has been made. Start adding 1 item back at a time. Restart the computer after each item is added to determine if it fails.
If none of these steps work, please go to the “I have to flash my bios” section.
3. Computer Beeping Noises on Power Up
There is no data on the screen, and no computer screaming at you.
3-1. If your computer beeps at startup and there is no display on your screen, it may be a hardware problem. Your computer may have a hardware problem. For bios code meanings, please check the manufacturer’s website or motherboard. If that is not possible, you can try to remove all memory sticks except one and restart your computer. If you don’t get any results, please continue to step 3.
3-2. After testing all the memory, disconnect any internal connections, except for power supply connections, video card connections, and the Power switch. Restart the computer, leave 1 stick of memory, heatsinks, and fans, and then try again. If you do not get a result, please continue to step 3.
3-3. Connect the video cable to your board’s video connection. Start your computer again. Step 3-4 if you still don’t get the desired result
3-4. Replace the defective module with a working one if the beeping continues. Try restarting the computer again. If the beeping continues, replace the motherboard. Step 3-5 is recommended if you still don’t get a result.
3-5. If the beeping continues, replace the processor. Connect only the required connections ( Power supply connections and Video card connections) and the Power switch. You should also leave 1 stick of memory, heatsinks, and fans plugged into the computer. Restart the computer and restart it.
Not all steps will work. If the computer still beeps at startup, contact a local technician.
4. Windows Could Not Start
Windows could not be mounted and windows failed to start.
4-1. You should first try to “start Windows normaly.” Step 4 is for you if this fails to bring you back into Windows.
4-2. Select the “Use Last Good Configuration” option. You should now be able to reboot into Windows. If not, proceed to step 4-3.
4-3. Select “Repair” and allow the computer to go through its motions. Your computer might restart several times. If you are unable to log in, please go to step 4-4.
4-4. To view/change boot options, make sure you press the appropriate key at bios. Start the DVD/USB, select repair, and then choose your Windows installation folder. When prompted, type “chkdsk/r” to enter. If you don’t get a result, continue to steps 4-5.
4-5. If you have another computer available, please take the hard drive out of the affected computer and insert it as a slave into the other computer (making the correct jumper configuration changes on the primary drive and the slave drive). Next, boot into Windows with your existing working hard drive. Then try to recover as much personal information as you can and save it on the known working drive. You can continue to steps 4-6 if another computer is not available or does not work.
4-6. Attach a removable storage media (removable hard drive) and boot to a recovery utility utility or Live CD using the DVD drive or USB drive. Hiren’s Boot CD and Ultimate Boot CD are just a few examples of these utilities. This utility allows you to access your hard drive and back up all your personal files. If you have a factory-installed windows recovery partition, then safely delete your removable hard drive. If you have a DVD Windows installation disk, insert it at startup. Select the “install” option to install your broken Windows installation.
Not all of the above options will work. Please contact your local computer technician.
5. Flash My Bios
Bios corrupted, acting strange?
5-1. Obtain your bios compatible files. These files can usually be found on the manufacturer’s site. Simply search their website for the files you need using your computer’s model number or service tag.
5-2. Make a bootable floppy disk with your bios files. Copy the bios files manually onto the floppy disk. Then insert the floppy into the problem computer and turn it on. When the computer starts up, press the key that will allow you to access the boot menu. Select your floppy drive. If all goes according to plan, you will see a prompt. Follow the instructions provided by your manufacturer on how to flash your bios. You can also use 5-3 if you don’t have a floppy disk.
5-3. Make a bootable USB with your bios file. The HP USB Storage Format Tool is one utility that can be used to accomplish this task. Copy the bios files manually onto the USB drive. The USB drive can then be ejected and inserted into the problem computer. When the computer starts up, press the key to access the boot menu. Select your USB drive. If all goes according to plan, you will see a prompt. Follow the instructions of your manufacturer to flash the bios. You can also follow the 5-4 instructions if you don’t have a USB flash drive.
5-4. Make a bootable DVD and copy your bios files to it. Before compiling your ISO, copy your bios files to the ISO. The DVD should be burned. Once it is ejected, insert the DVD into the problem computer. When the computer starts up, press the key that is specific to open the boot menu. Select your DVD drive. If all goes according to plan, you will see a prompt for command. Follow the instructions of your manufacturer to flash your bios.
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